1. How does the process work?
We analyze your service and medical records using advanced AI technology to identify potential VA claims. If you choose the Comprehensive Package, we also provide a personalized consultation to refine your claim opportunities. After our review, you’ll receive a detailed, actionable report with next steps.

2. What documents do I need to submit?
You’ll typically need:

• DD-214 (for proof of service)

• Service treatment records

• Medical records

• VA decision letters (if applicable)
  We’ll guide you through exactly what’s required based on your situation.

3. How long does the process take?

• Basic Package: Results are delivered within 1 week.

• Comprehensive Package: Results and consultations are completed within 2 weeks.

4. How accurate is your process?
Our AI technology analyzes your records against VA laws and regulations, identifying potential claims with up to 95 percent accuracy. For Comprehensive Package clients, personalized consultations further enhance accuracy by identifying secondary and presumptive conditions.

5. What makes ClaimSmart VA different?

• Veteran-Owned and Operated – We understand the VA system firsthand.

• AI-Driven and Expert-Reviewed – Combining advanced technology and human insight.

• Upfront, Affordable Pricing – No hidden fees, no taking a percentage of back pay.

• Faster Results – We provide quick, actionable insights so you can file with confidence.

6. How were your prices determined?
During our early stages, we helped veterans at no cost and asked for honest feedback about the value we provided. The pricing you see today was shaped by the responses from those veterans. Our goal has always been to keep services accessible, transparent, and fair.

7. Why do you charge upfront instead of taking fees from back pay?
We believe in fairness and clarity. Traditional legal services or claim sharks often take a percentage of your back pay, which can cost you thousands. Our approach is simple—flat-rate, upfront pricing, with no surprises and no ongoing cuts into what you have earned.

8. Can I get help if I already started my claim?
Yes. We can review your records and provide additional analysis and recommendations, even if your claim is already in progress. If you start with the Basic Package but later need Comprehensive support, we’ll help you seamlessly upgrade.

9. Do you represent veterans during the claims process?
No. ClaimSmart VA does not file or appeal claims on your behalf. We provide expert analysis, strategy, and guidance to help you submit a strong, well-prepared claim on your own.

10. Is my information secure?
Yes. We use encrypted systems and secure storage to protect your personal and medical records. All documents are deleted within 30 days of service completion unless requested otherwise.

11. What is the 14-Day Money-Back Guarantee?
We stand by our work. If you're not satisfied, you can request a refund within 14 days of receiving your final report by completing our feedback survey.
Refunds are not available if:

• The client fails to complete the survey

• The request is based solely on disagreement with AI findings

• The 14-day window has expired

• A nonprofit donation was selected at checkout (as 10 percent of proceeds are donated)

12. Why choose ClaimSmart VA?
We are dedicated to empowering veterans with the knowledge, tools, and support needed to successfully navigate the VA claims process. Our AI-driven approach and personalized consultations ensure faster, more accurate results—without hidden fees or back-pay cuts.

Still have questions? Contact us at eric.freda@claimsmartva.com.